If you have a high temperature or new persistent cough you should stay at home (self isolate) for 7 days if you live alone or 14 days if you live with others.  All household members must also stay at home for 14 days even if they do not have symptoms.



You do not need to contact the surgery or NHS 111 to inform anyone you are staying at home and all necessary information is available online.  

'Stay at Home' guidance and 'Social Distancing' guidance

If you need clarification regards symptoms or initial advice consult the NHS 111 Online tool

You should only contact NHS 111 by telephone if

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days
  • You do not have access to the internet

If you need a note for your employer please use the following link do not contact the surgery - Self Isolation Note

Other links to latest updates are available as follows

We have updated our appointment booking and prescription processes to help manage the pressures. Please see the relevant pages on this site for more details

Telephone lines are open from 8.00am to 6.30pm each week day.

Practice News
  • 30Apr 2020

    Early May & Spring Bank Holiday - Practice Closed

    Based on a review of demand for GP care over the Easter Bank Holiday we have been advised by the Health Board there is sufficient capacity within the GP Out of Hours Service for anticipated demand on the upcoming May bank holidays. The Practice will not therefore be open for the early May bank holiday on Friday 8th May or the Spring bank holiday on Monday 25th May. The Health Board will continue to monitor demand for care and advise if there is any change to their recommendation.

    Read More »
  • 30Apr 2020

    Thank You to All Our Patients

    As a practice we are very grateful for the enormous support we have received from patients. Many of you have contacted us to offer to help or sent in gifts and some have put their engineering skills to great use to manufacture some protective visors. It is much appreciated and has been great for morale! We are also very grateful for your consideration in helping us to manage patient flow through the buildings and implement social distancing which has undoubtedly helped slow the spread of Coronavirus and protect important patient groups. We are conscious however that you feel able to get in touch with us by phone about potentially important symptoms or health problems. We are here to discuss symptoms or concerns you have so please let us know - do not ignore problems or put off seeking advice.

    Read More »
  • 08Apr 2020

    Isca Medical Centre (Cadoc House Main Branch Surgery) Open Good Friday and Easter Monday

    The practice will be open for urgent on the day clinical problems on Good Friday and Easter Monday between the usual opening hours of 8.00 a.m. to 6.30 p.m. This is to help ease anticipated pressure on the GP Out of Hours Service. We as a team are very appreciative of our patients' understanding and co-operation with the many changes we have had to introduce to our day to day working in recent weeks and thank you for your continued co-operation.

    Read More »
Contact Details

Isca Medical Centre

  • Telephone 01633 423886
  • Fax 01633 430153

Candwr Brook Medical Centre

  • Telephone 01633 423972
  • Fax 01633 430287

GP Out of Hours Service

  • Telephone 111

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