If you have a high temperature or new persistent cough you should stay at home (self isolate) for 7 days if you live alone or 14 days if you live with others.  All household members must also stay at home for 14 days even if they do not have symptoms.



You do not need to contact the surgery or NHS 111 to inform anyone you are staying at home and all necessary information is available online.  

'Stay at Home' guidance and 'Social Distancing' guidance

If you need clarification regards symptoms or initial advice consult the NHS 111 Online tool

You should only contact NHS 111 by telephone if

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days
  • You do not have access to the internet

If you need a note for your employer please use the following link do not contact the surgery - Self Isolation Note

Other links to latest updates are available as follows

We have updated our appointment booking and prescription processes to help manage the pressures. Please see the relevant pages on this site for more details

Telephone lines are open from 8.00am to 6.30pm each week day.

Practice News
  • 08Apr 2020

    Isca Medical Centre (Cadoc House Main Branch Surgery) Open Good Friday and Easter Monday

    The practice will be open for urgent on the day clinical problems on Good Friday and Easter Monday between the usual opening hours of 8.00 a.m. to 6.30 p.m. This is to help ease anticipated pressure on the GP Out of Hours Service. We as a team are very appreciative of our patients' understanding and co-operation with the many changes we have had to introduce to our day to day working in recent weeks and thank you for your continued co-operation.

    Read More »
  • 25Mar 2020

    Coronavirus Update - Immunisations

    Following advice from the Health Board changes have been made to immunisations programmes provided by the practice. See the link for more detail

    Read More »
  • 24Mar 2020

    Coronavirus Update - Requests for Rescue Packs and Inhalers

    The practice is currently inundated with requests for inhalers and rescue packs. Social media messages are circulating advising patients they need to do this. If you have not recently required 'rescue packs' of antibiotics or steroids please do not request these. If you develop any respiratory symptoms it is better you discuss these rather than rely on medication that may be ineffective. Similarly, we have received a number of requests for inhalers. If you have not required an inhaler in the previous 12 months please do not request an inhaler to have 'just in case'. It is vital we prescribe appropriately and responsibly and protect the supply of important medication for patients who will need it over the coming weeks and months.

    Read More »
Contact Details

Isca Medical Centre

  • Telephone 01633 423886
  • Fax 01633 430153

Candwr Brook Medical Centre

  • Telephone 01633 423972
  • Fax 01633 430287

GP Out of Hours Service

  • Telephone 01633 744285

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